For when you
need to talk

Quitting smoking is difficult. If you want to talk to someone who can support you, we can put you in touch with our team of advisers who can help you to quit for good.

Stop Smoking London Advice Line

You can call the Stop Smoking London helpline - 0300 123 1044 - seven days a week and at the following times:

  • Monday to Friday - 9am to 8pm
  • Saturday and Sunday - 11am - 4pm.

When you call you'll speak to one of our advisers, they will talk you through the various options and help you decide what might work for you.

Is it free to call the Stop Smoking Helpline?

Calls to 0300 123 1044 are charged as a local rate number (this is often free with inclusive mobile minutes).

What is the specialist telephone support programme for Stop Smoking London?

If you're interested and live in London, you may be entitled to be called back by a specialist advisor offering you regular one-to-one stop smoking support and encouragement over the phone.

When you sign up to this specialist telephone support, the specialist adviser will call you back at regular intervals during your 28 day quit journey. These calls will be arranged for a time that suits you best.

Can I get NRT, prescribed medication and e-cigarettes by calling this number?

The Stop Smoking London helpline can advise you about NRT, prescribed medication and e-cigarettes but these are not available from this number.

Combining your choices

You don’t have to rely on just one method to quit. You are more likely to quit smoking by mixing and matching personal support like motivational support from a health advisor with NRT, a prescription medication or e-cigarettes. What would work best for you?


There is lots of support to help you quit smoking from health advisers, they are ready with tips, information and encouragement.

Nicotine Replacement Therapies (NRT)

NRT are products that provide you with a low level of nicotine and so can help you fight nicotine cravings as you quit.

Digital Mobile Apps

Apps on your phone are a great way to help you quit smoking, they can help you with tips, advise and encouragement when you need them most.

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